Shipping & Returns
- Shipping & Returns
Pursuit Rollerskis & RollerskiShop.com Policies
What is the cost of shipping?
We want your business no matter where you live, so shipping to the US and even Canada is currently free (Except for RullaXC brand and Poles)! Shipping is via Postal and FedEx for USA, and Postal for Canada. We ship to most other countries for a flat $25 or $40 charge. Duties and importation fees are buyer's responsibility.
How long does shipping take?
We generally get orders out the door within 1-4 days. Orders in the United States are shipped Postal or FedEx Ground. Canadian shipments are via Postal and can take anywhere from 8-15 days generally. Overseas shipments are via Postal or FedEx.
How are international customs fees/duties handled?
Customer pays custom fees/duties.
International Size Limits
For Canada and overseas shipping we can't ship ski poles.
• Items must be returned within 30 days of purchase.
• Items must be in new and unused condition and must be returned with all original packaging.
• Clothing items must be unworn with all original hang tags still attached.
• Used rollerskis may be returned used within 30 days of purchase but will be assessed a 20% used fee.
• Returner covers return shipping costs.
If you need to return an item, please Contact Us with your details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Always wear a helmet, protective gear, bright clothing, and avoid high traffic and wet areas while rollerskiing. Always rollerski responsibly within the limits of your skills/abilities and the conditions. Rollerskis come with no brakes and can lead to injuries. Practice stopping before going out.
By buying and accepting rollerskis and/or other items from Pursuit Rollerskis/ROLLERSKISHOPCOM LLC, you know that rollersking is an action sport carrying significant risk of serious personal injury, death, or property damage. You also know that there are natural, mechanical and environmental conditions and risks which independently or in combination with your activities may cause property damage, or severe or even fatal injuries to you or others. You agree to forever hold harmless and indemnify ROLLERSKISHOPCOM LLC and Pursuit Rollerskis and all persons identified with these, generally and specifically, from any and all liability for death, personal injury or property damage.
- Items must be returned within 30 days of purchase.
- Items must be in new and unused condition and must be returned with all original packaging.
- Clothing items must be unworn with all original hang tags still attached.
- Used rollerskis may be returned used within 30 days of purchase but will be assessed a 20% fee.
- Returner covers return shipping costs.
- If you have any questions please call us at (320) 492-1275.
- RollerskiShop.com does not credit shipping costs unless it is our mistake.